SoftStartHome Energy System – Heavy Duty (6 Ton)

The SoftStartHome 6 Ton is a high-capacity soft starter built for larger residential and light commercial air conditioners, heat pumps, pool heaters, and other motor-driven devices up to 6 tons (72,000 BTUs). By reducing startup inrush current by up to 70%, it prevents power surges, eliminates excessive voltage drops, and ensures stable operation even when running on limited power sources such as small generators or battery storage.

• Reduces Inrush Current: Lowers the initial surge current to prevent circuit breaker trips or light dimming
• Extends Equipment Lifespan: Reduces stress on motors and compressors, leading to longer durability.
• Backup Power Compatible: Allows operation with smaller generators and off-grid power sources.
• Quieter Operation: Eliminates loud startup noises for a smoother experience.
• Easy DIY Installation: Installs in under 15 minutes with no specialized tools required.
• Works with All Major Brands: Compatible with various HVAC and heat pump systems.
• Energy Efficient: Balances power demand, enabling multiple appliances to operate efficiently.
• Efficient A/C: Facilitates A/C operation on smaller generators or solar systems.
• Compatible with every major residential AC brand.
• Industry Recognized: Tested and Evaluated by ESCO Institute and HVAC Excellence

• Avoids the need for costly rewiring or upgrading to larger generators.
• Provides uninterrupted operation during blackouts and outages.
• Comes with a 3-year warranty and free technical support.
• Built with high-quality materials for long-term durability and weather resistance.

• Model: SSH6T
• Maximum Capacity: Up to 6 tons (72,000 BTUs)
• Voltage Compatibility: 120V / 240V AC
• Maximum Operating Current: 32A
• Startup Inrush Current Reduction: Up to 70%
• Frequency: 50Hz / 60Hz
• Power Consumption: <1W in standby mode
• Generator Compatibility: Works with 3,000W or larger generators
• Solar & Battery Compatibility: Compatible with battery-stored solar power systems
• Ingress Protection (IP) Rating: IP65 (weather-resistant, suitable for outdoor use)
• Operating Temperature Range: -40°F to 185°F (-40°C to 85°C)
• Dimensions: 6.5" x 3.9" x 2.4" (165mm x 100mm x 60mm)
• Weight: 1.8 lbs (0.8 kg)
• LED Indicators: Status, Power, Error diagnostics
• Wiring Configuration: Supports L1, L2, and Ground connections
• Installation Time: Less than 15 minutes
• Warranty: 3 years (with registration)

Power and Connection Issues

• Q: The unit does not turn on. What should I do?
  A:
• Verify that the power supply is properly connected.
• Check that the circuit breaker or fuse is not tripped.
• Ensure correct wiring according to the installation guide.
• Confirm voltage compatibility (110V or 220V).
• Q: The LED indicators are not lighting up. What could be the issue?
  A:
• Ensure proper wiring and secure connections.
• Check for a blown fuse or tripped breaker.
• Confirm power is reaching the connection terminals.

Startup and Performance Issues

• Q: My air conditioner or heat pump still experiences high inrush current.
  A:
• Double-check wiring connections.
• Verify the SoftStartHome is securely grounded.
• Allow 3–5 startup cycles for the unit to optimize soft start functionality.
• Ensure the correct model is used for your system (SSH3T for up to 3 tons, SSH6T for up to 6 tons).
• Q: My generator shuts down when starting my A/C.
  A:
• Ensure the generator meets the minimum wattage requirement (2,000W for SSH3T, 3,000W for SSH6T).
• Allow multiple startup cycles for the SoftStartHome to learn the startup profile.
• Check that the generator is properly grounded.
• Q: My system runs fine on shore power but struggles with a generator.
  A:
• Confirm that the generator provides stable voltage without excessive fluctuation.
• Reduce the load by turning off other appliances.
• Try resetting the generator and restarting the system.

Installation and Wiring Issues

• Q: The system does not recognize the SoftStartHome. What should I do?
  A:
• Verify that all connections match the wiring diagram exactly.
• Recheck wiring and refer to installation guides.
• Ensure L1, L2, and Ground connections are properly installed.
• Q: My A/C worked before installation, but now it will not start.
  A:
• Check for any loose or disconnected wires.
• Temporarily remove the SoftStartHome and reconnect the system to its original wiring to test.
• Inspect the capacitor and compressor for any faults.

Operational Problems

• Q: The compressor is not starting, but the fan runs. What could be the issue?
  A:
• Confirm that the compressor is receiving power.
• Ensure proper wiring to the compressor.
• Check for any loose or incorrect connections.
• Q: My A/C or heat pump keeps tripping the breaker after installation.
  A:
• Verify that the breaker size matches the manufacturer’s recommendations.
• Ensure that all wires are tightly connected and installed correctly.
• Check if other high-power appliances are running on the same circuit.
• Q: The SoftStartHome unit is making a clicking noise. Is this normal?
  A:
• A soft clicking sound is normal during operation.
• If clicking is continuous and the system is not starting, check wiring and power supply.

Error Indicators and Fault Codes

• Q: The LED is flashing, but the system does not start. What should I do?
  A:
• Check the troubleshooting section of the manual for LED fault patterns.
• Look for error codes from the A/C system and reset if necessary.
• Power cycle the system by turning off the breaker for 5 minutes before restarting.
• Q: My HVAC system displays an error code after installation. What could be wrong?
  A:
• Some smart systems detect startup changes—try resetting the system.
• Ensure correct wiring to the compressor and power supply.

Performance Optimization

• Q: My A/C still makes a hard start noise after installing SoftStartHome.
  A:
• Allow multiple startup cycles for the unit to optimize performance.
• Check if multiple high-power devices are running on the same circuit.
• Ensure the SoftStartHome is properly grounded.
• Q: The system sometimes hesitates before starting. What causes this?
  A:
• A slight delay is normal as the SoftStartHome optimizes power flow.
• If hesitation is prolonged, inspect wiring and ensure all connections are secure.

Environmental and Weather Concerns

• Q: My SoftStartHome is installed outdoors. Does it need additional protection?
  A:
• The unit is IP65-rated and weather-resistant.
• For prolonged exposure to direct sunlight or heavy rain, consider additional shielding.
• Q: Can extreme temperatures affect performance?
  A:
• The SoftStartHome operates in temperatures ranging from -40°F to 185°F (-40°C to 85°C).
• In extreme cold or heat, check for secure and insulated wiring connections.

General Questions

Q: What is the SoftStartHome 6 Ton?
A: The SoftStartHome 6 Ton is a high-capacity soft starter designed for residential and light commercial equipment up to 6 tons, including air conditioners, heat pumps, pool heaters, and other motor-driven devices. It reduces startup inrush current by up to 70%, ensuring smooth and efficient operation even with limited power sources.

Q: What types of equipment can I use with the SoftStartHome 6 Ton?
A: The SoftStartHome 6 Ton is compatible with various equipment such as air conditioners, heat pumps, pool heaters, and other motor-driven devices up to 6 tons.

Technical Questions

Q: What is the nominal working voltage for the SoftStartHome 6 Ton?
A: The nominal working voltage is 110VAC (90135VAC) & 220VAC (187266VAC), single phase.

Q: How much power does the SoftStartHome 6 Ton consume?
A: The SoftStartHome 6 Ton consumes less than 3W of power.

Q: What is the maximum continuous working current?
A: The maximum continuous working current is 32A.

Installation and Usage

Q: How easy is it to install the SoftStartHome 6 Ton?
A: The SoftStartHome 6 Ton can be installed in less than 15 minutes with the included installation kit, making it quick and easy to set up.

Q: Can the SoftStartHome 6 Ton be used with generators?
A: Yes, the SoftStartHome 6 Ton is compatible with small generators, including 3,000-watt generators, making it a versatile solution for various power sources.

Benefits

Q: How does the SoftStartHome 6 Ton extend equipment life?
A: By reducing startup inrush current and electrical strain during startup, the SoftStartHome 6 Ton extends the lifespan of your equipment by preventing power surges and minimizing mechanical stress.

Q: Can the SoftStartHome 6 Ton save me money?
A: Yes, the SoftStartHome 6 Ton avoids the need for expensive rewiring or larger generators, making it a cost-effective solution for home applications.

Safety and Protection

Q: What kind of protection does the SoftStartHome 6 Ton offer?
A: The SoftStartHome 6 Ton features built-in overload protection, ensuring enhanced protection for your devices and extending their operational life.

Q: Is the SoftStartHome 6 Ton weatherproof?
A: Yes, the SoftStartHome 6 Ton is designed to be compact and weatherproof, making it suitable for various environments.